Ok! I've sent all the required details to their Dublin office- let's see what excuses they come up with for
not replacing my broken-handled guitar case. I'm going for
'we didn't recieve the letter within 7 days of the incident occuring'- always possible if it's being flown out there by Ryanair themselves..
Ah...the joys of Ryanair. I have my own happy memories - see
ReplyDeletehttp://adventuresofvoltarol.blogspot.com/2008/05/we-apologise-for-break-in-transmission.html
for further details.